Scaling Agent Viability & Quality in India:
The Scaling Agent Viability and Quality in India project is a pan-India initiative focused on enhancing the scalability, viability, gender sensitivity, and quality of Business Correspondent (BC) agent networks within the inclusive finance sector. Over three years, the project aims to expand product offerings at BC points, improve liquidity management, increase the presence of agents in underserved areas, and boost women’s participation in BC networks. By strengthening the ecosystem, the project seeks to broaden the reach of BC models and provide improved financial services to underprivileged communities. This project is supported by the Bill & Melinda Gates Foundation (BMGF).
| Category | Details |
| Geography | Pan-India (Rural & Underserved Areas) |
| Objectives & Outcomes | Objective 1: Business Correspondent Network Managers (BCNMs) scale up product offering to increase agent viability:
Objective 2: Large agent networks in India offer quality services to underserved communities:
Objective 3: Increased women’s participation in BC agent’s networks
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Testing Innovations in the BC Channel:
The “Testing Innovation in BC Channel” project in India focuses on enhancing financial inclusion, especially in rural and underserved communities. Building on the success of the Business Correspondent (BC) Model, this initiative seeks to overcome challenges such as limited credit access for women. The project draws insights from Grameen’s digital financial services initiatives (BEADS and SCALE) and explores innovative solutions, including new products, services, and approaches to transform BC networks. Its key goals include increasing agent viability, fostering collaboration, and shifting from a transaction-based to a service-based approach.
| Category | Details |
| Geography | Pan-India (Rural & Underserved Areas) |
| Objectives & Outcomes | Diversify BC Product Offerings:
Enhance Customer Engagement and Visibility:
Strengthen BC Industry Collaboration:
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Collaborate & Partner with Us
Join forces with the Innovations in Digital Finance (IDF) team to drive transformative change in financial inclusion. By partnering with us, you’ll be at the forefront of developing and scaling innovative financial solutions that enable underserved communities, particularly women. Together, we can enhance financial literacy, expand access to critical services, and build resilient ecosystems that foster sustainable economic growth. Whether you’re a financial institution, technology provider, or social impact organization, your collaboration can help us create lasting impact. Let’s work together to build a more inclusive and equitable financial landscape.
CONTACT
Visit: www.gfsi.in or www.grameenfoundation.in
