Cancellation and Refund Policy

Effective Date: 31-07-2025

This Cancellation & Refund policy applies to payment made through our website / platform, for both event registrations and training program enrollments.

1. Delegate Registration / Training Enrollment Cancellation by Participant

• Notice: All cancellation requests must be submitted in writing to the official contact email for the event/program.
• Refunds:
  • Cancellations made 90 or more days before the Summit/program start date may be eligible for a partial refund.
  • Cancellations made within 90 days of the Summit/program start date are non-refundable due to financial obligations incurred by the organizer.
• Substitutions: We welcome attendee/participant substitutions. If you are unable to attend the Summit or a training program, you may transfer your pass/enrollment to a colleague at no additional cost by notifying us in writing at least 7 days before the event/program starts.
• Refund Processing: All eligible refunds will be processed back to the original payment method via our payment gateway within 15-30 business days of approval.

2. Sponsorship Cancellation

• All sponsorship fees are considered a firm commitment upon signing of the agreement and are non-refundable. This policy is in place due to the extensive costs and resources allocated well in advance of the event to fulfill sponsorship deliverables.

3. Event/Program Cancellation by OrganizerIn the unlikely event that this event is canceled by the organizer, all fees paid for registrations, enrollments, and sponsorships will be fully refunded. The organizer will not be liable for any other costs incurred, such as travel or accommodation. Refunds will be processed via our payment gateway to the original payment method.